Privacy Policy

Who we are

ScanJunki is operated by SCANJUNKI LTD, a company registered in England and Wales (company number 17235958) with its registered office at 20 Blackdown Crescent, Havant, England, PO9 5AZ ("we", "us", "our"). We are the data controller for personal data collected through the Service.

What we collect

• Account data: Email address, name, and hashed password when you sign up
• Google account data: Email, name, and profile picture if you sign in with Google
• eBay account data: eBay username and OAuth tokens when you link your eBay account. We never receive your eBay password.
• Usage data: Products you scan, your preferences (marketplace, VAT settings), and scan history
• Search data: Search queries (barcodes, keywords, photo searches), result counts, and search type. This helps us understand product demand and improve the Service.
• Location data (opt-in): If you enable location sharing, we collect your approximate location (city and country) when scanning. This is used for location-based features and aggregated market insights. You can opt out at any time in your account settings.

How we use it

• To provide the Service: looking up products, calculating fees and profits
• To maintain your account and preferences
• To fetch eBay data on your behalf using your linked eBay account
• To improve the Service based on usage patterns
• To produce anonymised, aggregated market intelligence (e.g. trending products, demand signals by region). This data contains no personal identifiers.

We do not sell your personal data. We use a small amount of it to measure and improve our own advertising, as explained under Advertising below. We may share anonymised, aggregated market intelligence with third parties. This data cannot identify you. You can opt out of contributing to aggregated insights in your account settings under Privacy & Data.

Seller Tools and your eBay data

If you connect your eBay account, the desktop Seller Tools can access, with your permission: your active listings and their performance data, your sales and order history (which includes buyer usernames), and your eBay messages. Listings, orders and buyer details are fetched from eBay only when you open the relevant tool, shown to you, and then discarded. We store only anonymous daily sales totals (order counts and revenue per day) so your dashboard history can build over time. Your eBay messages are stored in your account so you get a searchable message history; they are deleted immediately when you disconnect your eBay account or delete your ScanJunki account. We do not use any of this data for any other purpose and we never share it with anyone.

The only thing we store is the secure access token that keeps your eBay connection alive. You can disconnect your eBay account at any time from your Account page, which immediately deletes the stored tokens, and you can also revoke ScanJunki's access from your eBay account settings. As the seller, you remain responsible for handling your own buyers' information lawfully.

Fee summary emails

If you ask for the eBay fee summary by email, we store your email address and send you that one email. If you also tick the box, we email you when eBay changes its UK fees and occasionally with ScanJunki tips. Every email has an unsubscribe link, and we never share your address.

Creator programme

If you apply to make videos for us, we collect your name, email, social media account name and profile link, follower count, a sample video link, your country, your PayPal email and anything you add in the form. If you join, we also keep the links to the videos you add, the view counts and screenshots you share, the number of people who sign up and subscribe with your code, and a record of the fees, bonuses and commission we owe and pay you.

We use this only to review your application, run the programme, pay you and meet our legal and tax duties. We never sell it. We may contact creators we find through their public profiles to invite them to apply. Creator records are kept while you are in the programme and for 6 years after the last payment, as UK tax rules require for payment records. Ask us at admin@scanjunki.com to see or delete your data at any time; payment records are kept for the tax period.

Data storage

Your data is stored securely in our database hosted on Supabase (cloud infrastructure, encrypted at rest). Passwords are hashed with bcrypt. Session data is encrypted. eBay access tokens are stored in our database and deleted immediately when you disconnect your eBay account or delete your ScanJunki account.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and all associated data
• Export your data in a portable format
• Object to processing of your data

To exercise any of these rights, contact us at admin@scanjunki.com.

Your choices

You can control how your data is used in your account settings:

• Anonymised data sharing (on by default). Toggle off to stop your search activity from contributing to aggregated market insights.
• Location sharing (off by default). Toggle on to share your approximate location when scanning. This enables location-based features.

Go to Account Settings → Privacy & Data to manage these preferences.

Cookies

We use an essential session cookie on every platform. On the web, if you accept analytics and advertising cookies, we also let Microsoft Clarity and our ad platforms set their cookies. None of these run in the iOS app. You can change your choice at any time from Cookie settings at the bottom of every page. See our Cookie Policy for a full breakdown.

Tracking & Analytics

• On the web, we use Microsoft Clarity for anonymous product analytics: heatmaps and session replay with input masking (typed content such as email, password and card fields is never recorded). Clarity only sets cookies if you accept analytics cookies.
• On the iOS app, Clarity is disabled. No analytics scripts run on iOS. The iOS app sets a flag (window.__SCANJUNKI_NATIVE_IOS) that our code checks before loading Clarity.
• We log search and scan intents anonymously (Anonymised data, default on) to power our aggregate Market Intel feature. You can opt out at any time in Settings.
• Optional location data (Location sharing, default off) is stored only with your explicit permission, to enrich Market Intel insights for your region.
• On the web we load the Meta and TikTok pixels and the Google tag to measure our adverts, only if you accept advertising cookies. They are not loaded in the iOS app.

Advertising

We advertise ScanJunki on Meta (Facebook and Instagram), TikTok and Google. To learn which adverts bring in real users, and to avoid showing adverts to people who already use ScanJunki, we share limited information with these platforms.

When you sign up, make your first scan, start a trial or pay for Pro, we tell the platform that brought you to us. We send your email address and account number in hashed form (scrambled into a code that cannot be read back), the ad click reference from the link you used, and on the web your IP address and browser type.

We may also upload hashed email addresses of our users so the platforms can leave existing users out of our adverts and find people with similar interests. The platforms match these codes against their own accounts and discard any that do not match.

We never share your scans, searches, eBay data or payment details with ad platforms, and we do none of this in the iOS app.

You can stop it at any time by turning off Anonymised data sharing in Account Settings, Privacy and Data, or by unsubscribing from marketing emails. Our legal basis is our legitimate interest in measuring and improving our advertising.

Data processing partners

We share data with the following third party processors and partners only to deliver the Service and to measure our advertising:

• Apple: authentication and In-App Purchase on iOS (policy)
• Google: OAuth sign-in (policy)
• Stripe: web billing (policy)
• eBay: product pricing API, with your consent via account linking (policy)
• Resend: transactional emails (policy)
• Microsoft Clarity: web analytics, web only (policy)
• Apple: iOS purchases (policy)
• Twilio: SMS marketing, opt-in only (policy)
• Meta (Facebook and Instagram): measuring our adverts, see Advertising above (policy)
• TikTok: measuring our adverts, see Advertising above (policy)
• Google Ads: measuring our adverts, see Advertising above (policy)

We do not share user data with any third party data brokers. Apart from the advertising measurement described under Advertising above, we do not link data collected by the app with third party data for marketing or advertising purposes.

Payments

If you subscribe to ScanJunki Pro, your payment is handled by one of these payment processors. We never see or store your full card details.

• Stripe (web subscriptions): processes your card payment and stores your card. We receive your Stripe customer and subscription IDs, your plan, payment dates and amounts, and refund records (policy).
• Apple (App Store subscriptions in the iOS app): takes your payment through your Apple ID and handles App Store refunds. Apple sends us signed purchase records linked to your ScanJunki account ID, with your plan, renewal dates, trial status, cancellations and refunds. We do not receive your Apple payment details (policy).

We use this information to run your subscription, send the reminders, cooling off notices and cancellation confirmations the law requires, and keep accounting records. We keep payment records for as long as UK tax law requires, even after you delete your account.

Data retention

We retain your data for as long as your account is active. If you delete your account, we will delete all your personal data within 30 days. Anonymised, aggregated data may be retained for analytics.

Changes

We may update this policy from time to time. We will notify you of material changes via email.

Contact

Data protection queries: admin@scanjunki.com