ScanJunki Seller Suite
Every experienced eBay seller knows the pattern: the buyer whose items always 'never arrive', the serial canceller, the one who refunds half their orders. eBay gives you a block list but no data to decide who belongs on it. ScanJunki's buyer screening builds that data from your own order history.
It analyses your recent orders and your live item-not-received cases from eBay, works out each repeat buyer's cancellation rate, refund rate and INR rate, and flags anyone over your thresholds. The thresholds are yours to set - and there is a fairness rule built in, so a buyer with two orders and one innocent cancellation never gets branded a problem.
Free. No card. Connects to your eBay account in a minute.
Your orders are analysed
Thousands of recent orders plus your open and past item-not-received inquiries, fetched live from your own eBay account.
Rates per repeat buyer
Cancellations, full refunds, partial refunds and INR cases, each as a percentage of that buyer's orders with you.
You set the screening bar
Defaults flag 40%+ cancellation or refund rates and 30%+ INR rates with at least 4 orders - all adjustable.
Serial INR claims always surface
Two or more item-not-received cases flags a buyer no matter how few orders they have. That pattern is never bad luck.
Serial 'item not received' claimers hit seller after seller because nothing connects the dots. Your own order data connects them.
Minimum-order thresholds stop one bad order from smearing an honest buyer - you decide what counts as a pattern.
Flagged usernames go straight into eBay's blocked buyer list in your eBay site preferences - screening tells you exactly who belongs there.
Yes - screening pulls your INR inquiries from eBay and counts them per buyer. Anyone with two or more is flagged automatically, and INR rate is a column you can screen by.
eBay's blocked buyer list (in your eBay site preferences) stops them bidding or buying. Buyer screening tells you which usernames to add.
No - eBay does not share that with anyone. Rates are calculated across the buyer's orders with you, which for repeat offenders is exactly where the pattern shows.
No. Order and buyer data is fetched from eBay when you open the report, shown to you, and discarded - nothing about your buyers is kept on our servers.
The whole Seller Suite is free while we build it out.
Screen your buyers - freeFree to use · No card required
