Terms of Service

1. Agreement

By accessing or using ScanJunki ("the Service"), operated by SCANJUNKI LTD, a company registered in England and Wales (company number 17235958) with its registered office at 20 Blackdown Crescent, Havant, England, PO9 5AZ ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. The Service

ScanJunki provides eBay product lookup, pricing analysis, and profit calculation tools for eBay sellers. The Service uses eBay's public APIs and data you provide to generate estimates. We do not guarantee the accuracy of any pricing data, fee calculations, or profit estimates.

3. Accounts

You must create an account to use the Service. You are responsible for maintaining the security of your account credentials. You must provide accurate information and keep it up to date. You must be at least 18 years old to use the Service.

4. eBay Account Linking

You may optionally link your eBay account to enhance the Service. When you do, you authorise us to access eBay data on your behalf using eBay's OAuth system. We will never access your eBay password. You can unlink your eBay account at any time. We will not list, purchase, or modify anything on your eBay account.

5. Subscriptions

You can use ScanJunki on the free plan. ScanJunki Pro is an optional paid subscription that unlocks the paid features. This section sets out how it works.

5.1 Plans and prices

• ScanJunki Pro: £12.99 a month, or £99.99 a year (works out at £8.33 a month).
• Founding member: £6.99 a month, or £59.99 a year (works out at £5.00 a month). Offered to people who had a ScanJunki account before Pro launched.

Prices are in pounds sterling and include any VAT due. There is no minimum term and no notice period. The least you will pay is one payment at the price of your plan.

5.2 Free trial

The standard plans come with a 7 day free trial, once per account. Nothing is charged during the trial. If you do not cancel before the trial ends, your first payment is taken on the day it ends and your subscription continues. Founding member plans start straight away without a trial.

5.3 Automatic renewal

Your subscription renews automatically at the end of each month or year, and the payment is taken on the renewal date, until you cancel. Pro starts as soon as you subscribe.

5.4 Reminders

We email you before payments are taken:

• Before a free trial ends: between 2 and 3 days before the first payment.
• Monthly plans: every 6 months, between 3 and 7 days before the payment that ends each 6 month period.
• Yearly plans: twice before every renewal, between 21 and 30 days before, and again between 3 and 7 days before.

Each reminder tells you the amount, the date, and how to cancel. We also email you when a cooling off period starts and when you cancel.

5.5 Your right to cancel and get a refund (cooling off)

• You can cancel within 14 days of the day you subscribe, without giving a reason. Unless you asked us to start Pro straight away and agreed to pay for the days you use, we refund anything you paid in full.
• When a free trial turns into a paid subscription, and each time a yearly plan renews, you get a further 14 days, starting on the payment date, to cancel without penalty. We email you a notice when each of these periods starts.
• If you cancel in a cooling off period your subscription ends straight away and we refund your payment minus a proportionate amount for the days you have used. For example, if you cancel on day 3 of a 30 day month, you pay for 3 days.
• Refunds go back to the card you paid with, within 14 days of cancelling.

5.6 How to cancel

• On the web: go to your Account page, tap Cancel subscription and confirm. If you are in a cooling off period you can choose to end now with a refund.
• Subscribed through the App Store: on your iPhone go to Settings, then your name, then Subscriptions, or use the Cancel subscription button on your Account page, which opens Apple's subscriptions screen.
• You can also email scott@scanjunki.com and tell us you want to cancel.

If you cancel outside a cooling off period you keep Pro until the end of the period you have paid for and are not charged again. We confirm every cancellation by email within 24 hours, with the date your subscription ends.

5.7 App Store purchases

If you subscribe in the iOS app, Apple takes the payment and Apple's terms also apply. Apple handles refunds for App Store purchases: request one at reportaproblem.apple.com. Apple stops a renewal only if you cancel at least 24 hours before the renewal date. If you need help, email scott@scanjunki.com.

5.8 Price changes

We may change the price of a plan. If we do, we will email you at least 30 days before the new price applies to you, and you can cancel before then without paying it. Founding member prices stay the same for as long as you stay continuously subscribed. If a founding member subscription ends, the standard price applies to any new subscription.

5.9 Problems and your statutory rights

If something goes wrong, email scott@scanjunki.com and we will reply within 5 working days. Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015. Pro works in a web browser and in the ScanJunki apps for iOS and Android, and needs an internet connection.

6. Acceptable Use

You may not: (a) use the Service for any illegal purpose; (b) attempt to reverse-engineer, scrape, or extract data from the Service beyond normal use; (c) resell access to the Service; (d) use automated tools to access the Service beyond its intended interface; (e) interfere with the Service's operation or security.

If you post in Community, you also agree to the Community rules. You are responsible for what you post. We may hide or remove posts, and mute or ban accounts, that break those rules, and we may report illegal content to the police or other authorities.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process data as described therein.

By using the Service, you agree that we may collect anonymised, aggregated data from your search activity (such as product demand signals and regional trends) and share this data with third parties. This data contains no personal identifiers and cannot be traced back to you. You may opt out of contributing to aggregated insights at any time via your account settings.

8. Disclaimer

The Service is provided "as is" without warranties of any kind. We do not guarantee that pricing data is accurate, complete, or up to date. Fee calculations are estimates based on publicly available eBay fee schedules and may not reflect your exact fees. You are responsible for verifying all data before making purchasing decisions.

9. Limitation of Liability

To the maximum extent permitted by law, SCANJUNKI LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of profits or purchasing decisions made based on Service data.

10. Changes

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

11. Contact

Questions about these Terms? Contact us at admin@scanjunki.com.